Frequently Asked Questions

We specialize in vacation rental cleaning, including deep cleaning, turnover cleaning, and restocking essentials to keep your property guest-ready.

You can easily book online through our website or contact us directly via phone call or text message. We recommend scheduling at least 24 hours in advance.

Yes, we offer deep cleaning services. This includes thorough cleaning  top to bottom including all appliances inside and out, cleaning behind furniture (washing windows per request only) deep cleaning means  detailed cleaning top to bottom.

We strip used linens and towels, replace them with fresh ones, and ensure all used items are laundered properly, even in the property of offsite. We can also manage an inventory of linens and towels if needed.

Yes, we bring our own  cleaning products and professional-grade equipment. However, if you have specific products you prefer, we can use those as well.

Absolutely, we can restock basic supplies as part of our service. We keep track of the inventory and ensure everything is fully stocked for the next guest, also you can order with Instacart and get delivered to the property while we are cleaning at no extra charge or we can go and purchase bulk  supplies for the entire month.

Yes, all team member are fully train and have experience before they are permitted to go on jobs by themselves

We accept major credit cards, debit vards, ACH payments, please note 1 % will applied for ACH, and 3% processing fee applies for credit card payments, VENMO and PayPal.

Yes, we bring all the necessary cleaning supplies and equipment to complete the job.

Our Reliable Vacation Rental Cleaning Services cover the following areas:

San Diego County:
Cardiff, Carlsbad, Coronado, Del Mar, Encinitas, Imperial Beach, La Jolla, Ocean Beach, Oceanside, Pacific Beach, Poway, Ramona, Solana Beach

Los Angeles:
Altadena, El Segundo, Glendale, Long Beach, Palos Verdes, Redondo Beach, San Pedro, Signal Hill, Torrance, Van Nuys, Venice

Orange County:
Anaheim, Balboa Island, Buena Park, Costa Mesa, Fountain Valley, Garden Grove, Huntington Beach, Irvine, New Port, Santa Ana, Seal Beach, Stanton, Tustin, Westminster

We offer flexible scheduling to accommodate check-in and check-out times. Our team is available seven days a week, including holidays.

Ideally, we prefer at least 12 hours’ notice, but we can accommodate last-minute requests depending on our availability.

Yes, we can handle same-day turnarounds to our actual customers to ensure the property is ready for new guests as quickly as possible.

Yes, we can do your same-day vacation rental cleaning service with an extra fee of $75.

Absolutely

We have secure procedures for handling keys, including coded lockboxes or secure key exchanges. We also respect any specific access instructions provided by property managers or owners.

Our team follows a detailed cleaning checklist and undergoes regular training to meet high standards. We welcome your feedback to ensure satisfaction.

We hope it wont happen but if happen, the first thing we do reported to you and replace it.

We will be glad to resolve the matter to your satisfaction.

We do clean even if it is a Holiday or Sunday!

Please note that a holiday fee of $50 will be applied for scheduling a vacation rental cleaning on a holiday date.

All our services are guaranteed. We do this because we make quality the priority.

Please call our office within 24 hrs if you are not 100% satisfied. The cleaning crew will go back to your home to correct the situation.

We strive to provide consistent service, but schedules may require changes. Rest assured, all team members are trained and background-checked.

If a cleaning appointment is canceled with less than 5 hours’ notice, a 50% cancellation fee will be charged. This fee helps to compensate for the time and travel expenses of our cleaning crew.

We require a 24-hour notice to cancel or reschedule without penalty. Cancellations made less than 5 hours in advance will be charge 50% of the service fee.

Additional fees may apply for excessive dirt, pet hair, or last-minute requests. We’ll communicate any extra charges upfront.

We currently serve vacation rental properties in diferent cities, please review the list on our website. Contact us to confirm availability in your location.

You can reach us via phone call, 619-535-1990, email, or contact form, for any questions or assistance.