Frequently Asked Questions

Nos especializamos en la limpieza de rentas vacacionales, incluyendo limpiezas profundas, limpieza de rotación (turnovers), limpieza profunda por mudanza (Move-in/Move-out), limpieza de garajes y la reposición de artículos esenciales para que su propiedad esté siempre lista para sus huéspedes.

Puede facilmente reservar en línea a través de nuestro sitio web o contactarnos directamente phone call or text message. We recommend scheduling at least 24 hours in advance.

Yes, we offer deep cleaning services. This includes thorough cleaning  top to bottom including all appliances inside and out, cleaning behind furniture (washing windows per request only) deep cleaning means  detailed cleaning top to bottom.

We strip used linens and towels, replace them with fresh ones, and ensure all used items are laundered properly, even in the property of offsite. We can also manage an inventory of linens and towels if needed.

Yes, we bring our own  cleaning products and professional-grade equipment. However, if you have specific products you prefer, we can use those as well.

Absolutely, we can restock basic supplies as part of our service. We keep track of the inventory and ensure everything is fully stocked for the next guest, also you can order with Instacart and get delivered to the property while we are cleaning at no extra charge or we can go and purchase bulk  supplies for the entire month.

Yes, all team member are fully train and have experience before they are permitted to go on jobs by themselves

Aceptamos las principales tarjetas de crédito, tarjetas de débito y pagos por transferencia ACH. Tenga en cuenta que se aplicará un cargo del 1% para pagos ACH y una comisión por procesamiento del 3% para pagos con tarjeta de crédito. También aceptamos VENMO y PayPal.

Our Reliable Vacation Rental Cleaning Services cover the following areas:

San Diego County:
Cardiff, Carlsbad, Coronado, Del Mar, Encinitas, Imperial Beach, La Jolla, Ocean Beach, Oceanside, Pacific Beach, Poway, Ramona, Solana Beach

Los Angeles:
Altadena, El Segundo, Glendale, Long Beach, Palos Verdes, Redondo Beach, San Pedro, Signal Hill, Torrance, Van Nuys, Venice

Orange County:
Anaheim, Balboa Island, Buena Park, Costa Mesa, Fountain Valley, Garden Grove, Huntington Beach, Irvine, New Port, Santa Ana, Seal Beach, Stanton, Tustin, Westminster

We offer flexible scheduling to accommodate check-in and check-out times. Our team is available seven days a week, including holidays.

Ideally, we prefer at least 12 hours’ notice, but we can accommodate last-minute requests depending on our availability (with an extra fee of $75).

We have secure procedures for handling keys, including coded lockboxes or secure key exchanges. We also respect any specific access instructions provided by property managers or owners.

Our team follows a detailed cleaning checklist and undergoes regular training to meet high standards. We welcome your feedback to ensure satisfaction.

We do clean even if it is a Holiday or Sunday!

Please note that a holiday fee of $50 will be applied for scheduling a vacation rental cleaning on a holiday date.

All our services are guaranteed. We do this because we make quality the priority.

Please call our office within 24 hrs if you are not 100% satisfied. The cleaning crew will go back to your home to correct the situation.

Nos esforzamos por brindar un servicio constante; sin embargo, debido a la programación, el personal podría variar. Tenga la seguridad de que todos los miembros de nuestro equipo están altamente capacitados y han pasado por una revisión de antecedentes penales.

Requerimos un aviso de 24 horas para cancelar o reprogramar su servicio sin penalización. Las cancelaciones realizadas con menos de 5 horas de antelación tendrán un cargo del 50% de la tarifa del servicio

Pueden aplicarse cargos adicionales por suciedad excesiva, pelo de mascotas o solicitudes de último minuto. Siempre le comunicaremos cualquier cargo extra por adelantado.

Puede comunicarse con nosotros vía telefónica, 888-440-4187, email, o use nuestro formulario de contacto, para cualquier pregunta o asistencia que necesite.